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Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

F.A.Qs

Frequently asked questions
1. Are your products approved by the Saudi Food and Drug Authority (SFDA)?

Yes, all our products are registered and approved by the SFDA and comply with strict quality and safety standards.

2. What makes your products different from other supplements on the market?

Our products are based on reliable scientific studies and high-quality active ingredients to ensure safe and noticeable results.

3. How can I purchase your products?

You can purchase our products through authorized pharmacies or order directly via our official website.

4. Are your products suitable for all ages?

Suitability depends on the specific product. We recommend checking the product leaflet or consulting a doctor before use.

5. Can I use your products with other medications?

Generally, yes, but it is best to consult a doctor or pharmacist to avoid any possible drug interactions.

6. Do you offer delivery service?

Yes, we provide delivery across all regions of the Kingdom with fast and secure shipping options.

7. What is your return or exchange policy?

Products can be returned or exchanged in case of defects or damage, according to our return policy terms and conditions.

8. Can I contact your support team for medical inquiries?

Absolutely. You can reach our team via email or phone, and we will respond to your inquiry as quickly as possible.

What is the delivery time?
  • From within Riyadh 24 hours.
  • Outside Riyadh 3 to 5 working days
Can the order be returned?
  • Yes, you can return the order within 14 days from the date of receipt.
What are the conditions for return or exchange?
  • The product must be in its original condition and unopened.
If I find the product damaged, what should I do?
  • In this case, you must contact the store manager directly via WhatsApp on the number: 966530430291 and send a picture of the product with the purchase invoice.
When will the money be refunded in case of return?
  • The amount will be refunded within 10 working days from the date of receipt of the returned product.

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