Shipping policy
Delivery:
We provide delivery service inside and outside Riyadh. Orders within Riyadh arrive within 24-48 hours, and orders outside Riyadh may take from 3 to 5 working days.
Shipping charges:
Shipping cost is calculated based on the weight of the order and the distance. Cost will be determined upon purchase.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange and return policy
Duration:
Products can be exchanged or returned within 7 days of receipt as long as they are in original condition and unopened.
Exchange and return procedures:
To begin the exchange or return process, please contact customer service via email or phone to provide you with the necessary details and support.
Refunds:
In the event of a return, refunds will be issued within 10 business days of receipt of the returned product in its original condition.
The product is not accepted back if at least one of the components is missing
FAQs
From within Riyadh 24 hours
Outside Riyadh 3 to 5 working days
Yes, you can return the order within 14 days from the date of receipt.
The product must be in its original condition and unopened.
In this case, you must contact the store manager directly via WhatsApp on the number: 966530430291 and send a picture of the product with the purchase invoice.
The amount will be refunded within 10 working days from the date of receipt of the returned product.
